Privacy Policy

1. General Information

Welcome to ZEYA! We value your privacy and strive to protect your personal data. This Privacy Policy outlines how Independent Life, s.r.o., trading as ZEYA, collects, uses, and protects your personal information.

  • Company Name: Independent Life, s.r.o.
  • Company ID: 05360773
  • Company Address: Velebného 1963, 190 16 Praha, Czech Republic
  • Contact Information:

2. Personal Data We Collect

We collect the following personal data from you:

  • Name
  • Surname
  • Address
  • Email
  • Phone number
  • Payment details
  • Cookies
  • Purchase history
  • IP address
  • Data required by Google Analytics and Woocommerce

3. How We Collect Data

We collect your personal data through:

  • Registration on our website
  • During the purchase process
  • Newsletter subscriptions

We also use the following tools and services for data collection and analysis:

  • Google Analytics
  • Mouseflow.com
  • Independent Analytics
  • Meta (Meta Pixel)
  • Meta and Google login (Google for developers, Meta for developers)

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • Processing orders
  • Sending marketing materials
  • Improving our services
  • Customer profiling
  • Analyzing website behavior

5. Legal Basis for Data Processing

We process your personal data based on:

  • Your consent
  • Fulfilling contractual obligations
  • Legal requirements

6. Sharing and Transferring Personal Data

We may share your personal data with third parties:

  • Logistics Providers: DHL, UPS, FedEx
  • Payment Processors: Stripe
  • Platform Providers: Woocommerce, TrackShip

We may also transfer your data outside the European Union, ensuring it is protected by standard contractual clauses with our partners.

7. Data Security Measures

To protect your personal data, we implement the following security measures:

  • Data encryption
  • Access restrictions
  • Security protocols

8. Data Retention and Deletion

We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

  • Retention Period: We will store your personal data for a period that is standard for most e-commerce businesses (typically 5 years).
  • Deletion: After this period, we will securely delete your data.

To implement this in WordPress, you can use plugins such as “WP Data Access” for data management and “Simple History” for tracking changes and retention.

9. Your Rights

You have the following rights concerning your personal data:

  • Right to access
  • Right to correction
  • Right to deletion
  • Right to restrict processing
  • Right to object

You can exercise these rights by contacting us at info@zeyalinen.com.

10. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Types of cookies used include:

  • Essential cookies
  • Analytical cookies
  • Marketing cookies

You can manage your cookie preferences using a plugin such as “CookieYes | GDPR Cookie Consent & Compliance Notice.”

11. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting an announcement on our website
  • Sending an email to notify you of the changes

If you do not agree with the updated policy, you can request deletion of your data by contacting us at info@zeyalinen.com.

12. Contact for Privacy Concerns

If you have any questions or concerns about our Privacy Policy, please contact:

13. Special Conditions for International Customers

We ship worldwide and comply with the privacy regulations of various countries. Here are some special conditions:

  • European Union (EU): Compliance with GDPR.
  • California, USA: Compliance with CCPA.

For other regions, please check your local regulations.

14. Children’s Privacy

We do not knowingly collect or process personal data of children.

15. Automated Decision-Making

We do not use automated decision-making processes involving personal data.

16. Business Information

  • Launch Date: 1st July 2024
  • We do not hold any specific certifications or awards related to data protection.

17. Languages

Currently, this Privacy Policy is available in English. We plan to offer it in other languages in the future.

18. Conclusion

We aim to present our Privacy Policy in a clear and friendly manner. If you have any suggestions or feedback, please feel free to contact us.

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