TRANSACTIONS

These terms and conditions, together with our acceptable use policy, apply to the use of this website (being www.zeyalinen.com) and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this Website. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please contact us.

PAYMENT

We accept most major cards, including Visa, MasterCard, and American Express. We also accept payments via PayPal, Apple Pay, bank transfer, and Bitcoin.
Please note that depending on your payment method or country of origin, additional fees may apply, such as transaction or currency conversion fees charged by your bank or payment provider. These fees are outside of our control, and we recommend checking with your payment provider for more details.

We are unable to accept payment via cheque or any method other than those listed above. The description of the goods, services, price, currency and delivery costs are set out on the order page. Orders shall be accepted at our sole discretion but are normally accepted once credit card authorisation has been confirmed, the order reflects current pricing, stock levels have been checked or in the case of services we can offer the service you require. To protect our customers from fraudulent credit card use, all orders are subject to security screening and if any irregularities are found, the order may not be processed.

ORDERING

Please double-check that all information is entered correctly as no amendments can be made after the order is processed.

PRODUCTION TIMELINE

Products listed on our website are pre-order items and making time takes 20 working days.

IMAGES OF PRODUCTS

The presentation of the colors of the Products on this website depends amongst others on the settings of your monitor and the graphic card of the visitor of the website. The colors presented may, therefore, differ from the actual colors of the products.

PRIVACY POLICY

In accordance with the General Data Protection Regulation (GDPR), we take your privacy seriously and are committed to protecting your personal information. When you place an order with us, we collect certain personal data such as your name, email address, postal address, and payment details, which we use to fulfill your order and communicate with you.
You have the right to access, correct, or delete your personal data at any time. If you wish to withdraw your consent for the processing of your personal data, or if you want to request the deletion of your data, please contact us at info@zeyalinen.com.
Your personal data will only be retained for as long as necessary for the purposes it was collected for, or as required by law. We will not share your personal data with third parties, except where necessary for the fulfillment of your order (such as shipping providers).

RIGHT OF WITHDRAWAL
In accordance with EU consumer protection laws, you have the right to withdraw from the contract within 14 days of receiving your order without providing a reason. To exercise this right, you must notify us of your decision to withdraw from the contract by sending us an email at info@zeyalinen.com or using the contact details on our website.
The 14-day withdrawal period starts from the day you (or a third party designated by you) receives the goods. To complete the withdrawal, the goods must be returned in their original condition and packaging. Please note that any return shipping costs are the responsibility of the customer unless the item is defective.
Customized or sale items are non-returnable unless they are defective.h as shipping providers).

DELAY

Occasionally, the delivery of your order may be delayed. This can be for various reasons out of our control such as import delays or higher than anticipated demand. We will, of course, make every effort to keep you informed. Orders which have a different billing and shipping address may also be subject to delays whilst we perform additional credit checks.

ZeyaLinen will not be held responsible for delays and cancellations where the data supplied by customer is incorrect or inadequate

Contact us at {email} for questions related to refunds and returns.

YOUR RIGHTS

Contact us at {email} for questions related to refunds and returns.

As a customer at Linenfox, you have the right to inspect and correct your information at any time, and to withdraw your consent for the processing of your personal data. You can request that your personal information at Linenfox be deleted at any time. Your information will be deleted at your request if one of the following criteria applies:

You withdraw your consent (if your consent formed the basis for the treatment).
I do not want to receive direct marketing.
The information appears to be incorrect.
No longer necessary to fulfill the purpose for which they were collected or if the information is processed illegally.

If you wish to appeal against the processing of your personal data, please contact us by email info@zeyalinen.com

OWNERSHIP OF RIGHTS

All rights, including copyright, to the content of this website are owned by or licensed to ZEYA LINEN Any use of this website or its content, including copying, storing (in whole or in part) for any purpose other than personal and non-commercial use, is prohibited without the prior consent of ZEYA LINEN. Modifying, distributing, or sharing content from this website for any purpose is not allowed.

PRODUCT OWNERSHIP AND LIABILITY

Zeya Linen is committed to providing high quality products. Upon receipt of your order, the risk of damage or loss passes to you. We are not responsible for any damage that occurs after the product has been shipped and is the property of the carrier.
In the event of a defective or damaged item, please contact us within 7 days of receipt of your order for further instructions on returning or exchanging. If the product is found to be defective, a return label will be provided to you. Any product that is not in its original condition or has been used or damaged by the customer will not be eligible for a refund or exchange.
Please note that customized or sale items are final and cannot be returned, exchanged or refunded unless defective.